Now showing items 1-2 of 2
Investigating the use of patient involvement and patient experience in quality improvement in Norway: rhetoric or reality?
(BioMed Central Ltd., 2013-06-06)
Background: Patient involvement in health care decision making is part of a wider trend towards a more bottomup approach to service planning and provision, and patient experience is increasingly conceptualized as a ...
Sustainability of healthcare improvement: what can we learn from learning theory?
(BioMed Central Ltd., 2012-08-03)
Background Changes that improve the quality of health care should be sustained. Falling back to old, unsatisfactory ways of working is a waste of resources and can in the worst case increase resistance to later initiatives ...